More Frequently Asked Questions

Once your artwork is ready to go and we've received your payment, your ad can be on a screen within 3 days. 

You will pay for your first month's ad when you sign up online.  Depending on when you sign up, your first month may be prorated. Subsequent monthly payments will be automatically debited from the account you specify on the 1st of each month. We accept all major credit cards and bank debit.

Monthly payments will be automatically debited from the account you specify on the 1st of the month. We accept all major credit cards and bank debit.

YES! Your data's privacy and security is our top priority. With proven network security components in place to ensure the highest security for your data, you can rest assured.

Yes, you can put your ad on multiple screens. In general, advertising fees are ala carte.  If you want to put your ads on up to 20 screens, we can offer deeply discounted rates. Just Contact Us.

We sure can!  Upload what you have and we will do what we can to make it POP!  If you don't have any design, we can create one for you. You can take any design we create for you for use throughout your business for a nominal fee.

No. We will make sure your ad fits to our screens.

No, fees are not refundable. As long as you give us 15 days notice, you can cancel any upcoming automatic payments.

The preferred way to cancel is by accessing your client portal.  You should receive a link to the portal in your monthly billing email. 
Optionally, you can email us at contactus@treewaterbusiness.com! We can cancel your next month's subscription as long as you give us 15 days notice.